#Pokemon trading card game online register codeWe reserve the right to determine the validity of any information submitted for the purposes of your code redemption investigation. Username of the account that redeemed the code.Without this information, we may not be able to fully address your issue, and your claim may be dismissed.īasic information to provide when submitting a code redemption issue support request: Please retain your code cards and transaction ID numbers for future reference as they are vital to investigating any code redemption issue. From here, you can access the Packs section and open your virtual products.įor code redemption issues, please submit a ticket via our support portal by logging in to with your Trainer Club account. To access the Packs section, navigate to your Collection screen either through the Go to your Collection button that displays when redeeming products, or by opening the Cards menu near the top left of the screen and selecting Collection. Once redeemed, your virtual product will either be redeemed to your collection automatically, or, in the case of most booster packs and theme decks, a pack will be sent to the Packs section of your Collection in the Pokémon TCG Online game client. Finally, to receive your virtual products on the Claim Your Rewards screen, you must check each item first, and then click Claim Now.Repeat for any additional redemption codes. If it is not valid, the Claim Your Rewards screen will display the reason why. Once you submit a code, it will automatically be checked for validity. Enter your redemption code and click Submit Code.Enter your information and then check the I'm not a robot Captcha box.Be sure you are logged in to the account on which you wish to receive the virtual items that the code unlocks.From the official Pokémon website, click the Play icon on the top banner and then select Redeem Pokémon TCG Online Codes on to open the Code Redemption form. To receive the virtual products on the Claim Your Rewards screen, check each item, and then click Claim Now. If it’s not valid, the Claim Your Rewards screen will display the reason why. Once you submit a code, the game client will automatically check that it's valid. From here you can enter your code manually, or redeem it with your webcam via the QR Code Reader.
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